What can I do with my Japan Rail Pass if I have to postpone / cancel my trip?
- The Rail Pass Exchange Order is valid for 3 months from the issue date. So if you delay your trip, and the date you can present the Exchange Order in Japan still falls within the 3-month limit, you can still use it to obtain your Rail Pass.
- If the new dates for your trip mean that the validity of your Rail Pass Exchange Order will be expired, you will need a new one.
- In most cases of travel delay of just a month or two, if you let us know before the rail pass exchange order is printed (at least within 32 days before your traveling date), we may be able to void that original one and re-issue with a date valid for your delayed trip.
- If your trip is delayed for 6 months or longer, you must buy a new pass.
- Cancelations might be possible if you haven't redeemed the pass yet.