Non-refundable tickets generally do not qualify for refunds under ordinary circumstances. By purchasing a non-refundable ticket, passengers acknowledge and accept the forfeiture of the ticket cost should they decide to cancel or modify their travel plans. Exceptions to this policy may apply in certain situations, such as force majeure events, where unforeseen circumstances beyond the airline’s control (e.g., natural disasters, political events) may warrant a refund or alternative arrangements.
It is essential to carefully review the terms and conditions before purchasing a non-refundable ticket to understand the limitations and potential for refunds or changes. Certain airlines, such as VietJet, Nok Air, Vietnam Airlines, and Cebu Pacific, follow a non-refundable policy. Passengers purchasing these tickets agree to forfeit the ticket cost if they cancel or alter their travel plans unless specific exceptions, such as force majeure events, apply.
In case of cancelations, airlines may offer a voucher, credits, or a specific flight instead of a monetary refund. Our team will provide information after we process your request with the airline.