If you made your booking more than 96 hours before departure, your tickets will be automatically reserved for Vietnam Railways, and the booking will be completed by our partner's staff as soon as possible. Bookings on Vietnam Railways are made within 96 hours, and bookings for all private trains are sent directly to our partner's staff for completion. Please remember that there is likely a 7-8 hour time difference between where you are reading this and Vietnam, so it could be several hours before your tickets are sent. If you have not received your tickets after the time specified on your receipt, please check your spam folder before contacting us.