Due to the high volume of requests, we must limit the possibility of contacting our support team without a booking. Please check the information on your receipt and the confirmation email.
We also provide a form on the website to submit your request about a particular booking or simply reply to this email.
Please talk to Otto, our chatbot. He may have answers to your questions.
Important check-in information:
If your trip is confirmed, please make sure to check your check-in location and check-in time, which are clearly stated in your voucher. Arriving at the right place on time is crucial to avoid missing your trip.
Important! If you are experiencing an issue during the trip (e.g., you are not picked up by the driver, you missed your ferry, etc.), the best way to solve it is to call the telephone numbers in your voucher.