To recover your item, we kindly recommend reaching out to the carrier directly. Their contact information is provided in your voucher. This is usually the most efficient way to locate and retrieve lost belongings.
If you decide to proceed with this, it may be helpful to prepare a clear description of the item and any relevant details about when and where it may have been lost.
Please note that item retrieval is not always guaranteed, and in most cases, items can only be collected in person at the operator's office or counter.