We understand that plans can change, and you may need to cancel your booking. Below are the guidelines for cancellations:
1. After the Operator Purchases the Ticket or the Booking Is Confirmed:
Once your ticket is purchased or your booking is confirmed, it becomes non-refundable. This policy applies because the operator’s terms and conditions do not allow cancellations or refunds after confirmation.
2. Before the supplier purchases the ticket or Booking Hasn’t Been Confirmed:
Cancellations are possible if the operator has not yet purchased the ticket or the booking remains unconfirmed.
• Refunds: Depending on the policies, refunds may be available. Our team will guide you through the process after you confirm the cancellation.