We do send the ticket by post, but we have stopped shipping services to hotels on the islands in Thailand due to numerous lost tickets.
To send the post to the hotel, please inform the hotel's side that we will deliver your tickets to that place. Sometimes, the hotel rejects the post because no one has informed them beforehand. Instead, we can send the tickets to the parcel office (cargo department) of your departure train station. It’s a cheap and efficient way to get your tickets before departure, but please ensure you get to the train station before the office closes. Some parcel offices are not open 24/7.
Please note that we are unable to send your ticket to the Krung Thep Aphiwat Central Terminal Station parcel room due to operational reasons.